![]() ![]() I called Apple customer care and the first person had me copy the movie from the DVD to the desktop and then try changing the extension and importing it. I tried accessing other parts of the itunes store and everything else worked fine, just not this part. I was prompted for the code and typed it in, and immediately got "Sorry, the iTunes store is currently unavailable, please try again later". I placed the CD in my drive, filled out the information it asked for, and it opened iTunes. I already owned a copy of this on DVD, this was the only reason why I purchased it. I purchased The Nightmare Before Christmas with the Disney File Digital Copy included, just so I could copy the movie to my iPhone. This is just to share my frustration with Apple's lousy customer service and this faulty technology so others experiencing the problem don't waste their time troubleshooting a problem on their computer when it's clearly Apple's problem.
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